Contact Us

Need additional assistance regarding a product or service provided by MassMutual Ascend? No problem – we are here to help. Choose from the following options to connect with a MassMutual Ascend representative, or get in touch with a specific department using the contact information below.

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For sales and marketing support please contact our RIA sales team:
Phone: (800) 628-8226
M - F 8:00 AM - 5:00 PM EST

For customer service support please contact:
Phone: (800) 854-3649
M - F 8:00 AM - 5:00 PM EST

Information security incident reporting:
[email protected]